What Is Unified Communication And How It Improves Workforce Productivity?

We all know that communication plays a pivotal role in business success. But during a pandemic, many businesses switched to off-premise services that are integrated with cloud technology. In the age of remote working, cloud-based tools and technologies have helped businesses maintain their workforce productivity.   

Investing in reliable and good communication services helps you eliminate costly investments, prevents delays and improve workforce productivity. If you’re looking for ways to unify communication channels for your business, then opting for unified communication services is a great way to start.  

What is Unified Communication?  

Unified communication is a communication system used by more and more businesses today because it unifies phone systems, instant messaging, email platforms all in one platform. There are three elements of a unified communication system:  

• PBX phone system

• Video and audio conferencing  

• Real-time chats  

• 
  

How Unified Communications Improve your Workforce Productivity?  

Unmatched Mobility  

Unified communication services enables employees to work from anywhere without compromising their ability to communicate and collaborate with colleagues. Communication technologies like instant messaging, video conferencing systems, phone calls have made virtual interaction so real that distance doesn’t seem a barrier. 

 

Supports Remote Working  

In today’s corporate world, remote working is becoming popular, as it gives flexibility to employees to work from anywhere. With UC, employees can use their laptops and mobile and access communication tools to make calls, text, and collaborate effectively. Moreover, UC services also help save employees travel time and money. 

Saves Time  

Beyond cost savings, Unified communication offers unparallel call and collaboration features that will cut your time spent communicating with others. Since all the systems and devices are integrated across the network, you can easily answer either from the office system or your mobile. It efficiently helps manage calls without letting them be missed.  

 Bussiness ICT Partners – Australia’s leading Unified Communication services provider 

Business ICT is one of the trusted and the best telecommunication service provider. We offer unified communication, PBX phone, VoIP services and video conferencing services to all the businesses across Australia for remote working. Along with these, we offer IT services that includes, mobile security, MDM solution, managed IT services, managed cloud, network and email security.  

Get in touch with our team to know which service will work best for you to flourish your remote working.  

You can also connect with us on social media for more information. 

Call at 1300 BUS ICT (287 428) Or email at services@businessict.net.au  

Read More

Why Unified Communication is Beneficial for Digital Workforce?

Technology has transformed the way we work. We can now do our job wherever and whenever, with a device in hand. Now professionals can utilize their skills and pursue new opportunities from anywhere in the world with just a digital device that connects them to cloud services via internet connection.   

In a time where more and more people are working remotely, companies need to find ways of serving those who no longer want to be tied down by desks or locations. Thankfully we have the solution for you as Unified Communication (UC). 

Why is Unified Communications Important?  

As technology becomes more and more prominent in the workplace, businesses should take note of unified communications. UC not only connects various communication systems for the digital Workforce but also provides collaboration tools as well.   

This type of framework can help drive better collaboration between team members through tools like screen sharing and group document creation/editing. Along with this, UC technology includes text messaging, voice and video calling, business team collaboration, Video and audio conferencing and document sharing.  

The Key benefits of using UC for Digital Workforce  

Nowadays, virtual collaboration is essential for digital Workforce to improve their productivity and efficiency. let us see how a unified communication solution can help a business to level up:  

1. It can boost Workforce Productivity:   

When your digital Workforce has the right tools, they can spend their time more effectively. With this collaboration tool, they can pull up any information they want to work on projects seamlessly without being together. This interface for communication and collaboration saves valuable time switching between apps or devices.  

2. It enhances Workforce Collaboration:   

Collaboration is key to a healthy, growing company. But sometimes, employees are not physically available at the same place, and it can be hard for them to work together in person or even on video calls! UC allows you to connect with your team from anywhere, no matter where they're located, enhancing collaboration and encouraging better teamwork.  

3. It can lower Businesses Costs:  

One such great benefit of using Unified communication as a service or UCaaS is that it helps businesses save time and money by increasing business productivity. This can be possible because your team can be connected with one network, reducing costs. It allows companies to focus on other important aspects like operations or critical matters in the organization.  

4. It provides ease of integration:  

Technology is what powers your digital Workforce. Across the organization, there are several technologies that employees need to do their job every day. Instead of using multiple systems for different functions like email and instant messaging, UCaaS integrates with cloud-based applications such as G Suite or Microsoft Office 365, allowing you to manage multiple functions via one system.  

5. It offers consistent reliability:  

Having a traditional phone system that doesn't work is a massive hindrance, affecting productivity and the customer perception of your business. Companies want effective communication tools to communicate with each other, which is why UCaaS has become so popular in the business world for its increased reliability over legacy technology.  

You must choose the right telecommunication service provider for your business phone system needs that provide unified communication tools to improve workforce productivity.  

 

Key takeaways: Understanding the benefits of unified communications and collaboration is key to preparing for a future with a digital workforce. To ensure digital workspace flexibility in the future, you must opt for a UC solution. Your employees will satisfy as they can work from anywhere without restrictions on time or place. 

 

Business ICT is a trusted and leading telecommunication service provider in Australia; it will help you transform your business for the digital future. It is well known for delivering valuable business telecommunications services to its customer. Get in touch with the team of Business ICT to understand their services and offerings. 

Read More